Returns & refunds

This return policy applies only to consumers that have purchased an item on or in a Reece showroom.

Return Policy
Reece will accept for return merchandise purchased at, up to 90 days after the date of purchase.

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Damaged or missing items
Damaged or missing items must be reported within 30 days of receiving your product in order to ensure proper credit. To report damage or missing items in your order please call Reece customer support at 888-888-8888.

Order Cancellations
You may cancel your order, for any reason, and receive a full refund provided your order is not preparing to ship or has already shipped. Please call us toll-free at 888-888-8888 Monday – Friday 8:00 AM to 5:30 PM CST.

A Customer Service representative will assist you and confirm whether or not the order can be cancelled for a full refund. Once an item is processed, the terms of our Returns Policy will apply.

All authorized refunds will be processed within 7-10 business days.